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Returns

We strive to meet and exceed your expectations of product quality and value and hope that you'll be thoroughly delighted with your purchase. If not, we will gladly refund the product purchase price to your original method of payment. 


Returns are accepted within 30 days of purchase.

Please note that all items should be returned in the condition in which they were received. Be sure to include all original product labels/cards/boxes along with your return. Please note that returns for items that are not in their original condition may either be refused or subject to a restocking fee up to 15% of the value of the item.

If you would like to return an item you have purchased send an email to raziela@razielazimman.com We're here to help and will be sure to get you quickly squared away.

Return Shipping

We want you to be confident in your purchasing decision and are pleased to offer effortless risk-free US returns on all stock items. Should you desire to return an item, just place the complimentary USPS return shipping label that was included with your order securely to your package, and leave the package in your mailbox for your postal carrier to pick up during their regular route.

Please include your original invoice/packing slip and kindly note the reason for your return. This will help us to take better care of your needs in the future.

Refunds (if applicable)

Once your return is received and inspected, we will email you to let you know that we have received your package and processed the return. A credit will be applied to your original method of payment. Returns are typically processed the same day as they are received. Please note that it may take 2 to 10 business days for the refund to appear on your credit card account depending on the processing speed of your credit card company. Please note that original shipping charges are non-refundable unless you received an incorrect or damaged item.

Late or missing refunds (if applicable)

If you do not see the refund amount posted to your account within 10 business days, please first contact your credit card company to submit an inquiry. Once you’ve completed this step, we welcome you to contact us at raziela@razeliazimman.com so that we may personally assist you.